On the recent cruise I tried to send postcards home at every stop (see the picture above for me posting a postcard in Corfu). I had a couple of visits to post offices that made me aware of the universality of some experiences - particularly unhelpful customer service!
In Dubrovnik I went into a post office to buy stamps and bought them with no trouble at all. It was about 1.58pm. After purchasing the stamps I saw the post office had some unusual and interesting looking souvenirs opposite the counter.
As I looked at the souvenirs one of the clock-watching staff suddenly announced "sorry we are closed" and tapped her watch to tell me it was 2pm. They literally turned the latch to lock the door after I exited.
In Kotor, Montenegro, I had another universal post office experienece. There was a queue and only one person serving. There was another staff member sat at the desk, with a little notice saying 'closed' (I presume) while she did something important, counting what looked like receipts.
The queue stretched to the door as the person at the front of the queue was made to fill out various forms that would be attached to their parcel. The guy behind me huffed and tapped his foot. My brother appeared at the door peering over the shoulder of the last queuer wondering what the hell had happened to me. Meanwhile, the second cashier carried on with her important task, oblivious.
I was bemused and amused. Why are so many post offices like this, wherever you go in the world? It reminded me of the post office in Taff's Well that used to close for lunch, despite that being the most convenient time for people working nearby to use their services. I asked the postmistress why they did that and she brusquely told me "we need to eat lunch too!" Which is fair, but, you know, customers...
I have to say here that our local post office in Holmesdale Street is the exception. The counter is open every day of the week. The staff are helpful and friendly. They move the queue through quickly. It's a great little shop. Sometimes, you have to travel the world to be reminded of what a gem you have at home.
Post-script
Even if you have a good post office experience, your item is still at the mercy of the delivery agency. One of my postcards didn't make it back unscathed.
I'm not sure if this damage was done to the postcard on the Dubrovnik end or back here in the UK. I wouldn't put it past Royal Mail. And, naturally, the rip damaged the stamp!
My stamp-collecting Dad would have ranted about this for hours. Honestly, I just laughed.
Post-post-script
Now that all five postcards I was able to send have arrived, I can tell you the Montenegro post office redeemed itself, with the post card arriving much sooner than the two cards I posted in the Greek islands. The card from Kefalonia was the last to arrive and literally landed on the mat this morning.



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